Terms & Conditions:

:: Rimmers Music ::

CONDITIONS OF SALE
(Please note these conditions relate to website/mail order purchases only)

 

1.

Damage or short delivery must be noted at the time of delivery to the couriers on their paperwork to the marked on:-

1/ Good Damaged
2/ Short Delivery - 1 parcel missing etc

  2. The risk in the goods shall pass to the Buyer on delivery.

  3. Not withstanding delivery and the passing of risk, the property in the goods shall remain in the Seller until the Buyer has paid the contract price in full. Until thecontract price has been paid in full the Buyer shall hold the goods as bailee only, owing fiduciary duties to the Seller, and if the Seller so requires, the Buyer shall
store such goods at no cost to the Seller so that they are clearly identified as belonging to the Seller. If any payment is overdue the Seller may (without prejudice to any of it’s other rights and remedies) recover and resell any or all of such goods and may enter upon the Buyer’s premises for that purpose. The Buyer shall
have the right to sell for the Seller’s account (but as a principal in relation to it’s customers) any goods the property in which is vested in the Seller by virtue of this clause, but without prejudice to the Buyer’s fiduciary duties to the Seller and with the intention that the Seller shall retain the right to trace and follow the
goods so sold into the Buyer’s rights against it’s customers and into the proceeds of sale until the contract price has been paid to the seller in full.

  4. Delivery dates quoted are indicative and not guaranteed. No liability will be accepted for delay in delivery.
 

  5. There is a minimum 12 month guarantee on all new products. Where stated there is a 2 year guarantee . Digital Pianos carry a 2 year on site guarantee.
 
  6.

Digital pianos will be delivered flat packed into your ground floor premises unless upgraded delivery service is selected.

Where the product ordered is a Digital piano, please make provision to assist the driver with delivery - in order to keep the delivery cost to a minimum, our courier provides a one person delivery. Two person delivery is available at extra cost, please ask for details.

 
  7. *Next working day delivery on all product orders placed before 1.30pm. For orders placed after this time please allow another working day.
 
  8. All prices are subject to change without prior notice.
 
  9. Returns Policy. Any product may be returned to us for a full refund within 7 days of delivery providing it is in same condition as when delivered and in the original packaging. The buyer however will pay all delivery charges involved including delivering and returning the product.
     
  10. Please note that Northern Ireland delivery is not classed as UK Mainland. A separate delivery value will be quoted to all other destinations other than actual UK mainland.
 
  11. Should a product be found to be faulty within 28 days of purchase we will collect the product free of charge and will replace that product free of charge. After this time it will be the buyers obligation to return the product to our repairers at the buyers expense (apart from on site guarantee where we will arrange an engineer to call).
 
  12. Returns - It is the customers responsibility to ensure that the package is returned to us in its original packaging.
 
  13.

I agree to receive promotional emails and postal information from time to time.

 
  14.

A restocking fee of 6% of the value of the goods purchased (Min Charge £5.95) will be charged on all returns made within the 7 day period

15. Free Local Standard Delivery available on Acoustic Pianos, this must be within a 50 mile radius of a store for ground floor delivery with easy access for qualify for free delivery. All other deliveries are chargeable - price on request

 
 

REFUNDS

We guarantee to refund your money within 28 days providing the product has not been dispatched.

   
  16. WEEE Regulations:

The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge.

The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK.

* Much of the UK’s WEEE ends up in landfill, where the lead and other toxins it contains can cause soil and water contamination. This can have a harmful effect on natural habitat, wildlife and also human health.

* Many electrical items that we throw away can be repaired or recycled. Recycling items helps to save our natural finite resources and also reduces the environmental and health risks associated with sending electrical goods to landfill.

Distributors of new Electric and Electronic Equipment (EEE) have a part to play in reducing the amount of WEEE going into landfill sites.

Rimmers Music is obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when they buy a new Electrical or Electronic product from us.

For example, if a customer bought a new Keyboard from us we would accept their old keyboard and prevent it going into a landfill site by disposing of it safely. Customers must return their WEEE item to us within 28 days of purchasing their new item.

Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol after 13th August 2005, and should be disposed of separately from normal household waste so that they can be recycled.