COVID 19

During COVID 19

Rimmers Music Stores & Virtual Appointments

NOTE:
DUE TO THE LATEST GOVERNMENT LOCKDOWN ALL PHYSICAL STORES ARE CLOSED!

'WE ARE OPEN FOR ONLINE SALES, CALLS AND VIRTUAL APPOINTMENTS'

You can make appointments to purchase at one of our stores, purchase online, email us, request a call-back or make a virtual video appointment.

Find out more and arrange an appointment: HERE

Online

We are still able to continue our online sales and home delivery service, but in order to ensure social distancing and keep our staff safe we are working with a vastly reduced number of staff.

We are receiving a large number of orders online whilst people are in social isolation and we are doing our best to get deliveries out as fast as we possibly can.

Please allow extra time for delays with orders during this extremely difficult time.

DELIVERY ESTIMATES:

IN STOCK: For items we have 'In Stock' we are despatching on a next working day delivery on orders before 2pm.
Delivery details page can be found: HERE

OUT OF STOCK AVAILABLE FOR ORDER: We will contact you with estimated delivery times within 3 working days.
(This is not our usual timescale its just for this difficult period)

RESPONSE TO MESSAGES: We aim to respond all all messages the same day, but within a maximum within 48 hours (please allow a little extra time during this difficult time)

RETURNS: We have a 14 day returns policy from the day after you receive the item.
Returns page and details can be found: HERE

Stay safe and thank you for your understanding during this difficult time.

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