Information For Customers

Rimmers Music Stores & Virtual Appointments

All our stores are fully open! You can visit any of our our stores, make appointments to purchase, purchase online, email us, request a call-back or make a virtual video appointment.

To find out store opening hours, or arrange an appointment: CLICK HERE


We are fully open for online sales and home delivery service.


IN STOCK: For items we have 'In Stock' we are despatching on a next working day delivery on orders before 2pm.
Delivery details page can be found: HERE

OUT OF STOCK AVAILABLE FOR ORDER: If possible we have the delivery date estimate on the 'product listing'. We will also contact you after placing your order to keep you fully informed of the delivery date for your order.

RESPONSE TO MESSAGES: We aim to respond all all messages the same day, but within a maximum within 48 hours (excludes weekends and bank holidays).

RETURNS: We have a 14 day returns policy from the day after you receive the item.
Returns page and details can be found: HERE

Stay safe and thank you for your understanding.