Black Friday Price Guarantee

Buy now with confidence. If we lower the price on Black Friday, we’ll refund the difference.

Found your perfect piano or keyboard? There’s no need to wait until Black Friday to place your order.

Buy from Rimmers Music between 6 November and 26 November 2026 inclusive. If the same product is advertised at a lower price on our website on Black Friday, 27 November 2026, you can claim a refund of the difference.

How it works

1. Buy before Black Friday
Make your purchase during the guarantee period.

2. Check our price on Black Friday
Visit our website on Friday 27 November 2026. If the same product is available at a lower price than you paid, you can submit a claim.

3. Email us on Black Friday
Send your claim to customerservice@rimmersmusic.co.uk before 11:59pm UK time on Friday 27 November 2026.

Once we’ve checked and approved your claim, we’ll arrange a refund of the price difference.

What to include in your claim

Please use the subject line Black Friday Price Guarantee and include:

  • Your name.
  • Your order number or a copy of your receipt.
  • The product you purchased and the price you paid.
  • A link to the lower-priced product on our website, ideally with a screenshot showing the Black Friday price.

Guarantee terms

  • Your purchase must have been made from Rimmers Music between 6 November and 26 November 2026 inclusive.
  • The lower price must be advertised on www.rimmersmusic.co.uk on Friday 27 November 2026.
  • The comparison must be for the identical product, including model, finish, condition and any package contents or included services.
  • The refund is the difference between the price you actually paid for the product and our lower Black Friday price.
  • This guarantee applies to Rimmers Music’s own website prices. Prices advertised by other retailers are excluded.
  • Claims must be emailed on Black Friday itself. Claims sent before or after 27 November 2026 will not qualify.
  • Refunds are subject to verification of your purchase and the lower advertised price.

Choose your instrument today, knowing you can claim the difference if our price drops on Black Friday.