Contact Us About an Existing Order

Please use the form below if you need help with an order you have already placed, including delivery updates, damaged items, missing items, delays or changes to your delivery arrangements.

To help us deal with your enquiry as quickly as possible, please include your order number, the name used when placing the order and a brief description of the issue.

Once we receive your message, a member of our Customer Service Team will review your order and contact you as soon as possible.

For urgent delivery enquiries, you can also call us on 01772 622111 during our opening hours.