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Rimmers Music Wins Yamaha’s Timeless Keys Award

• Beccy Tate

Rimmers Music has won Yamaha’s Timeless Keys Award. We are proud to receive this recognition from Yamaha and to share it with our customers.

The award reflects our combined performance across sales, customer service, product knowledge and instrument display—areas that come together when helping a customer find the right instrument.

Across our Yamaha range, we help customers choose with clear explanations, useful demonstrations and a team to turn to with questions. Whether you are choosing your first keyboard or investing in an acoustic grand piano, we want you to feel comfortable exploring the options.

Rimmers Music representative holding the treble-clef trophy at Yamaha’s award presentation
Hedley Jones From Rimmers Music, Celebrating Rimmers Music’s Yamaha Timeless Keys Award.

Recognition for the people behind your Yamaha

Established in 1978, Rimmers Music is a family-run piano and keyboard specialist. Receiving Yamaha’s Timeless Keys Award is a proud moment for the team and recognises the work that goes into helping customers before, during and after a purchase.

Handshake during the presentation of Rimmers Music’s Yamaha award
A moment from the award presentation.
Treble-clef trophy being handed over during the Yamaha awards presentation
The trophy presentation at Yamaha’s awards event.

Knowledge that helps you choose

Two instruments can look similar and feel very different to play. Our role is to help you understand those differences and decide which matter to you: the response of the keys, the sound through headphones, the way the pedals behave, or how easily you can use the creative features.

Your experience, musical interests, available space and budget all help shape a useful shortlist. If you are buying for someone else, tell us about the person who will play and we can help you explore suitable choices.

Displays and demonstrations that make differences clear

A showroom visit lets you sit at an instrument, hear it and explore the controls for yourself. A demonstration can help you compare the tone of acoustic pianos, hear how a digital piano responds to quiet playing, explore a Clavinova accompaniment or discover how a synthesiser combines sounds.

If you already play, bring a short piece you know and try it on your shortlisted instruments. If you are starting out, ask us to demonstrate them and explain what to listen and feel for. Contact your chosen showroom before travelling to check the models you would like to try.

Service that continues after you choose

Our team can help with questions about your instrument and the delivery options available for your order. Knowing what is included and how your instrument will reach its intended room is part of choosing confidently. You can also contact Rimmers Music when you need help after your purchase.

Explore Yamaha with our award-winning team

Our Yamaha range includes acoustic uprights, baby grands and grands, digital and hybrid pianos, keyboards and synthesisers. The following overview gives you a starting point for a conversation with our specialists.

Yamaha instruments Ranges to explore Who they suit
Acoustic upright pianos Yamaha B, U and YUS ranges Players who want the natural sound and mechanical action of a traditional acoustic piano.
Baby grand and grand pianos Yamaha GB, GC and CX ranges Players choosing an acoustic grand for its touch, sound and presence in a suitable room.
Silent pianos and TransAcoustic pianos Yamaha acoustic pianos with integrated playing technology Acoustic piano players who want additional flexibility for playing at home.
Portable and home digital pianos Yamaha P Series, Arius YDP and DGX Players seeking digital convenience, headphone practice and a format to suit their home or transport needs.
Clavinova CLP, CSP and CVP Piano-focused, app-connected and accompaniment-equipped Clavinova ranges Players choosing between different approaches to piano practice, guided playing and creative music making.
Hybrid pianos Yamaha NU1XA Pianists who want a mechanical upright piano action with digital sound and headphone practice.
Keyboards and arranger workstations Yamaha PSR, PSR-SX and Genos2 Players exploring instrument sounds, accompaniment and keyboard performance.
Synthesisers Yamaha MODX M and MONTAGE M Performers and creators who want to shape sounds and control expressive performances.

Choose the instrument whose feel, sound and features suit the music you want to make. Our team can explain what changes as you move through a range and help you decide whether those differences are useful to you.

For a closer look at app-based playing, read our guide to the Yamaha CSP Clavinova series.

Visit Rimmers Music and experience the difference

We welcome beginners, returning players and experienced musicians. You can browse the Yamaha range at Rimmers Music online or arrange a visit to explore suitable instruments with the team.

Display ranges vary between locations, so find your nearest Rimmers Music showroom and check availability before travelling for a particular model. Please arrange keyboard or synthesiser demonstrations in advance.

Contact us on 01772 622 111 or email us at customerservice@rimmersmusic.co.uk

Questions about choosing your Yamaha

Can you help if I do not know which Yamaha to choose?

Yes. Tell us who will play, their experience, the music they enjoy and your budget. We can help you build a shortlist and explain the differences in terms that make sense for your needs.

Can I get advice before ordering online?

Yes. Contact our team with the models you are considering and any questions about features, space or delivery. You can discuss your options before placing an order.

Can I try a specific instrument in a showroom?

Contact your chosen showroom first so we can check whether that model is available to demonstrate. Online availability and showroom display availability can differ.

Photographs from Yamaha’s awards event

Live performance on the Yamaha event stage with guests seated in the audience
Live music at Yamaha’s event.
Yamaha event venue with keyboards on stage and Agent Summit 2026 screens
The Yamaha event stage and venue.
Portrait of a Rimmers Music representative in front of the Yamaha Agent Summit 2026 backdrop
Hedley Jones Purchasing Director At Rimmers Music from Yamaha’s event.

Thank you to our customers and team

We are proud of the team whose knowledge and care have contributed to this award, and grateful to the customers who choose Rimmers Music for their instruments. Yamaha’s Timeless Keys Award is a moment to celebrate that work and the music it helps people make.

If you are considering a Yamaha piano, keyboard or synthesiser, contact our Yamaha specialists or plan a showroom visit. Tell us what you would like to play, and we will help you explore the possibilities.